CVE-2026-48210

June 1, 2026, 6:12 p.m.

5.7
Medium

Description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

Product(s) Impacted

Vendor Product Versions
Otrs
  • Otrs
  • 2026.3.1

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-200
Exposure of Sensitive Information to an Unauthorized Actor
The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

*CPE(s)

Affected systems and software identified for this CVE.

Type Vendor Product Version Update Edition Language Software Edition Target Software Target Hardware Other Information
a otrs otrs 2026.3.1 / / / / / / /

CVSS Score

5.7 / 10

CVSS Data - 3.1

  • Attack Vector: NETWORK
  • Attack Complexity: LOW
  • Privileges Required: LOW
  • Scope: UNCHANGED
  • Confidentiality Impact: HIGH
  • Integrity Impact: NONE
  • Availability Impact: NONE
  • CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

    View Vector String

Timeline

Published: May 31, 2026, 10:16 p.m.
Last Modified: June 1, 2026, 6:12 p.m.

Status : Awaiting Analysis

CVE has been recently published to the CVE List and has been received by the NVD.

More info

*Disclaimer: Some vulnerabilities do not have an associated CPE. To enhance the data, we use AI to infer CPEs based on CVE details. This is an automated process and might not always be accurate.