SecuriTricks - CVE-2026-48209

Description

An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

Product(s) Impacted

Vendor	Product	Versions
Otrs	Otrs Otrs Community Edition	7.0., 6. *

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-79

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

*CPE(s)

Affected systems and software identified for this CVE.

Type	Vendor	Product	Version	Update	Edition	Language	Software Edition	Target Software	Target Hardware	Other Information
a	otrs	otrs	7.0.*	/	/	/	/	/	/	/
a	otrs	otrs	6.*	/	/	/	/	/	/	/
a	otrs	otrs_community_edition	/	/	/	/	/	/	/	/

References

https://otrs.com/release-notes/otrs-security-advisory-2026-08/

CVSS Score

7.1 / 10

CVSS Data - 3.1

Attack Vector: NETWORK
Attack Complexity: LOW
Privileges Required: NONE
Scope: UNCHANGED
Confidentiality Impact: LOW
Integrity Impact: HIGH
Availability Impact: NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N

View Vector String

Timeline

Published: June 1, 2026, 4:16 a.m.
Last Modified: June 1, 2026, 6:12 p.m.

Status : Awaiting Analysis

CVE has been recently published to the CVE List and has been received by the NVD.

More info

Source

[email protected]

CVE-2026-48209