SecuriTricks - CVE-2026-41906

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

Product(s) Impacted

Vendor	Product	Versions
Freescout	Freescout	<1.8.214

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-639

Authorization Bypass Through User-Controlled Key

The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.

*CPE(s)

Affected systems and software identified for this CVE.

Type	Vendor	Product	Version	Update	Edition	Language	Software Edition	Target Software	Target Hardware	Other Information
a	freescout	freescout	<1.8.214	/	/	/	/	/	/	/

References

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9

CVSS Score

7.1 / 10

CVSS Data - 3.1

Attack Vector: NETWORK
Attack Complexity: LOW
Privileges Required: LOW
Scope: UNCHANGED
Confidentiality Impact: LOW
Integrity Impact: HIGH
Availability Impact: NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

View Vector String

Timeline

Published: May 7, 2026, 7:16 p.m.
Last Modified: May 7, 2026, 7:51 p.m.

Status : Deferred

When a CVE is given this status the NVD does not plan analyze or re-analyze this CVE due to resource or other concerns.

More info

Source

[email protected]

CVE-2026-41906