CVE-2026-41189

April 22, 2026, 9:10 p.m.

7.1
High

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

Product(s) Impacted

Vendor Product Versions
Freescout
  • Freescout
  • *

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-863
Incorrect Authorization
The product performs an authorization check when an actor attempts to access a resource or perform an action, but it does not correctly perform the check. This allows attackers to bypass intended access restrictions.

*CPE(s)

Affected systems and software identified for this CVE.

Type Vendor Product Version Update Edition Language Software Edition Target Software Target Hardware Other Information
a freescout freescout / / / / / / / /

CVSS Score

7.1 / 10

CVSS Data - 3.1

  • Attack Vector: NETWORK
  • Attack Complexity: LOW
  • Privileges Required: LOW
  • Scope: UNCHANGED
  • Confidentiality Impact: LOW
  • Integrity Impact: HIGH
  • Availability Impact: NONE
  • CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

    View Vector String

Timeline

Published: April 21, 2026, 5:16 p.m.
Last Modified: April 22, 2026, 9:10 p.m.

Status : Deferred

CVE has been recently published to the CVE List and has been received by the NVD.

More info

*Disclaimer: Some vulnerabilities do not have an associated CPE. To enhance the data, we use AI to infer CPEs based on CVE details. This is an automated process and might not always be accurate.