CVE-2026-40567
April 22, 2026, 9:10 p.m.
5.8
Medium
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
Product(s) Impacted
| Vendor | Product | Versions |
|---|---|---|
| Freescout |
|
|
Weaknesses
Common security weaknesses mapped to this vulnerability.
CWE-116
Improper Encoding or Escaping of Output
The product prepares a structured message for communication with another component, but encoding or escaping of the data is either missing or done incorrectly. As a result, the intended structure of the message is not preserved.
*CPE(s)
Affected systems and software identified for this CVE.
| Type | Vendor | Product | Version | Update | Edition | Language | Software Edition | Target Software | Target Hardware | Other Information |
|---|---|---|---|---|---|---|---|---|---|---|
| a | freescout | freescout | <1.8.213 | / | / | / | / | / | / | / |
References
Tags
CVSS Score
CVSS Data - 3.1
- Attack Vector: NETWORK
- Attack Complexity: LOW
- Privileges Required: NONE
- Scope: CHANGED
- Confidentiality Impact: NONE
- Integrity Impact: LOW
- Availability Impact: NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N
Timeline
Published: April 21, 2026, 5:16 p.m.
Last Modified: April 22, 2026, 9:10 p.m.
Last Modified: April 22, 2026, 9:10 p.m.
Status : Deferred
CVE has been recently published to the CVE List and has been received by the NVD.
More infoSource
*Disclaimer: Some vulnerabilities do not have an associated CPE. To enhance the data, we use AI to infer CPEs based on CVE details. This is an automated process and might not always be accurate.