CVE-2026-20055

Jan. 21, 2026, 5:16 p.m.

4.8
Medium

Description

Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.  These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.

Product(s) Impacted

Vendor Product Versions
Cisco
  • Packaged Contact Center Enterprise
  • Unified Contact Center Enterprise
  • *
  • *

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-79
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

*CPE(s)

Affected systems and software identified for this CVE.

Type Vendor Product Version Update Edition Language Software Edition Target Software Target Hardware Other Information
a cisco packaged_contact_center_enterprise / / / / / / / /
a cisco unified_contact_center_enterprise / / / / / / / /

CVSS Score

4.8 / 10

CVSS Data - 3.1

  • Attack Vector: NETWORK
  • Attack Complexity: LOW
  • Privileges Required: HIGH
  • Scope: CHANGED
  • Confidentiality Impact: LOW
  • Integrity Impact: LOW
  • Availability Impact: NONE
  • CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

    View Vector String

Timeline

Published: Jan. 21, 2026, 5:16 p.m.
Last Modified: Jan. 21, 2026, 5:16 p.m.

Status : Received

CVE has been recently published to the CVE List and has been received by the NVD.

More info

*Disclaimer: Some vulnerabilities do not have an associated CPE. To enhance the data, we use AI to infer CPEs based on CVE details. This is an automated process and might not always be accurate.