CVE-2025-24388
June 16, 2025, 12:32 p.m.
3.8
Low
Description
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Product(s) Impacted
| Vendor | Product | Versions |
|---|---|---|
| Otrs |
|
|
Weaknesses
Common security weaknesses mapped to this vulnerability.
CWE-184
Incomplete List of Disallowed Inputs
The product implements a protection mechanism that relies on a list of inputs (or properties of inputs) that are not allowed by policy or otherwise require other action to neutralize before additional processing takes place, but the list is incomplete, leading to resultant weaknesses.
*CPE(s)
Affected systems and software identified for this CVE.
| Type | Vendor | Product | Version | Update | Edition | Language | Software Edition | Target Software | Target Hardware | Other Information |
|---|---|---|---|---|---|---|---|---|---|---|
| a | otrs | otrs | 7.0.* | / | / | / | / | / | / | / |
| a | otrs | otrs | 8.0.* | / | / | / | / | / | / | / |
| a | otrs | otrs | 2023.* | / | / | / | / | / | / | / |
| a | otrs | otrs | 2024.* | / | / | / | / | / | / | / |
| a | otrs | otrs | 2025.* | / | / | / | / | / | / | / |
| a | otrs | community_edition | 6.0.* | / | / | / | / | / | / | / |
Tags
CVSS Score
CVSS Data - 3.1
- Attack Vector: NETWORK
- Attack Complexity: LOW
- Privileges Required: HIGH
- Scope: UNCHANGED
- Confidentiality Impact: NONE
- Integrity Impact: LOW
- Availability Impact: LOW
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L
Timeline
Published: June 16, 2025, 12:15 p.m.
Last Modified: June 16, 2025, 12:32 p.m.
Last Modified: June 16, 2025, 12:32 p.m.
Status : Awaiting Analysis
CVE has been marked for Analysis. Normally once in this state the CVE will be analyzed by NVD staff within 24 hours.
More infoSource
security@otrs.com
*Disclaimer: Some vulnerabilities do not have an associated CPE. To enhance the data, we use AI to infer CPEs based on CVE details. This is an automated process and might not always be accurate.