CVE-2025-12169

Nov. 21, 2025, 3:13 p.m.

4.3
Medium

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.

Product(s) Impacted

Vendor Product Versions
Wordpress
  • Helpdesk Customer Ticketing System
  • *

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-862
Missing Authorization
The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

*CPE(s)

Affected systems and software identified for this CVE.

Type Vendor Product Version Update Edition Language Software Edition Target Software Target Hardware Other Information
a wordpress helpdesk_customer_ticketing_system / / / / / wordpress / /

References

https://plugins.trac.wordpress.org/changeset/3391816
https://www.wordfence.com/threat-intel/vulnerabilities/id/ae2ac493-e6df-4083-8601-65635ad342b2?source=cve

Tags

security@wordfence.com
CWE-862
2025-11-21
CVE-2025-12169

CVSS Score

4.3 / 10

CVSS Data - 3.1

  • Attack Vector: NETWORK
  • Attack Complexity: LOW
  • Privileges Required: LOW
  • Scope: UNCHANGED
  • Confidentiality Impact: NONE
  • Integrity Impact: LOW
  • Availability Impact: NONE

    • CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

    View Vector String

Timeline

Published: Nov. 21, 2025, 6:15 a.m.
Last Modified: Nov. 21, 2025, 3:13 p.m.

Status : Awaiting Analysis

CVE has been recently published to the CVE List and has been received by the NVD.

More info

Source

security@wordfence.com

*Disclaimer: Some vulnerabilities do not have an associated CPE. To enhance the data, we use AI to infer CPEs based on CVE details. This is an automated process and might not always be accurate.