SecuriTricks - CVE-2025-12023

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

Product(s) Impacted

Vendor	Product	Versions
Elex	Elex Wordpress Helpdesk And Customer Ticketing System	*

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-862

Missing Authorization

The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

*CPE(s)

Affected systems and software identified for this CVE.

Type	Vendor	Product	Version	Update	Edition	Language	Software Edition	Target Software	Target Hardware	Other Information
a	elex	elex_wordpress_helpdesk_and_customer_ticketing_system	/	/	/	/	/	wordpress	/	/

References

https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php

https://www.wordfence.com/threat-intel/vulnerabilities/id/4599b145-cb89-48d4-8581-e1ee7a7bd323?source=cve

CVSS Score

4.3 / 10

CVSS Data - 3.1

Attack Vector: NETWORK
Attack Complexity: LOW
Privileges Required: LOW
Scope: UNCHANGED
Confidentiality Impact: NONE
Integrity Impact: LOW
Availability Impact: NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

View Vector String

Timeline

Published: Nov. 21, 2025, 6:15 a.m.
Last Modified: Nov. 21, 2025, 3:13 p.m.

Status : Awaiting Analysis

CVE has been recently published to the CVE List and has been received by the NVD.

More info

Source

security@wordfence.com

CVE-2025-12023