SecuriTricks - CVE-2025-10039

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

Product(s) Impacted

Vendor	Product	Versions
Wordpress	Elex Wordpress Helpdesk And Customer Ticketing System	*

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-639

Authorization Bypass Through User-Controlled Key

The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.

*CPE(s)

Affected systems and software identified for this CVE.

Type	Vendor	Product	Version	Update	Edition	Language	Software Edition	Target Software	Target Hardware	Other Information
a	wordpress	elex_wordpress_helpdesk_and_customer_ticketing_system	/	/	/	/	/	wordpress	/	/

References

https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259

https://plugins.trac.wordpress.org/changeset/3391342/

https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve

CVSS Score

4.3 / 10

CVSS Data - 3.1

Attack Vector: NETWORK
Attack Complexity: LOW
Privileges Required: LOW
Scope: UNCHANGED
Confidentiality Impact: LOW
Integrity Impact: NONE
Availability Impact: NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

View Vector String

Timeline

Published: Nov. 21, 2025, 1:15 p.m.
Last Modified: Nov. 21, 2025, 3:13 p.m.

Status : Awaiting Analysis

CVE has been marked for Analysis. Normally once in this state the CVE will be analyzed by NVD staff within 24 hours.

More info

Source

security@wordfence.com

CVE-2025-10039