CVE-2024-6540

July 15, 2024, 1 p.m.

5.7
Medium

Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Product(s) Impacted

Product Versions
OTRS
  • ['8.0.x', '2023.x', 'from 2024.x through 2024.4.x']

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-790
Improper Filtering of Special Elements
The product receives data from an upstream component, but does not filter or incorrectly filters special elements before sending it to a downstream component.

References

https://otrs.com/release-notes/otrs-security-advisory-2024-07/

Tags

2024-07-15
security@otrs.com
CVE-2024-6540
CWE-790

CVSS Score

5.7 / 10

CVSS Data - 3.1

  • Attack Vector: NETWORK
  • Attack Complexity: LOW
  • Privileges Required: LOW
  • Scope: UNCHANGED
  • Confidentiality Impact: HIGH
  • Integrity Impact: NONE
  • Availability Impact: NONE

    • CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

    View Vector String

Timeline

Published: July 15, 2024, 8:15 a.m.
Last Modified: July 15, 2024, 1 p.m.

Status : Awaiting Analysis

CVE has been recently published to the CVE List and has been received by the NVD.

More info

Source

security@otrs.com

*Disclaimer: Some vulnerabilities do not have an associated CPE. To enhance the data, we use AI to infer CPEs based on CVE details. This is an automated process and might not always be accurate.