Products
((OTRS)) Community Edition
- 6.0.x
OTRS
- 7.0.X - 7.0.50
- 8.0.X
- 2023.X
- 2024.X - 2024.5.X
Source
security@otrs.com
Tags
CVE-2024-43444 details
Last Modified : Aug. 26, 2024, 12:47 p.m.
Description
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS Score
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8.2 | 9 | 10 |
|---|
Weakness
| Weakness | Name | Description |
|---|---|---|
| CWE-532 | Insertion of Sensitive Information into Log File | Information written to log files can be of a sensitive nature and give valuable guidance to an attacker or expose sensitive user information. |
CVSS Data
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
LOW
Availability Impact
NONE
Base Score
8.2
Exploitability Score
3.9
Impact Score
4.2
Base Severity
HIGH
Vector String : CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
References
| URL | Source |
|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2024-12/ | security@otrs.com |