CVE-2024-23794

July 15, 2024, 1 p.m.

5.2
Medium

Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x

Product(s) Impacted

Product Versions
OTRS
  • ['8.0.X', '2023.X', 'from 2024.X through 2024.4.x']

Weaknesses

Common security weaknesses mapped to this vulnerability.

CWE-266
Incorrect Privilege Assignment
A product incorrectly assigns a privilege to a particular actor, creating an unintended sphere of control for that actor.

References

https://otrs.com/release-notes/otrs-security-advisory-2024-06/

Tags

CWE-266
2024-07-15
CVE-2024-23794
security@otrs.com

CVSS Score

5.2 / 10

CVSS Data - 3.1

  • Attack Vector: NETWORK
  • Attack Complexity: LOW
  • Privileges Required: HIGH
  • Scope: UNCHANGED
  • Confidentiality Impact: HIGH
  • Integrity Impact: LOW
  • Availability Impact: NONE

    • CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N

    View Vector String

Timeline

Published: July 15, 2024, 8:15 a.m.
Last Modified: July 15, 2024, 1 p.m.

Status : Awaiting Analysis

CVE has been recently published to the CVE List and has been received by the NVD.

More info

Source

security@otrs.com

*Disclaimer: Some vulnerabilities do not have an associated CPE. To enhance the data, we use AI to infer CPEs based on CVE details. This is an automated process and might not always be accurate.