Quick, You Need Assistance!

Description

A Microsoft Teams voice-phishing campaign leveraging Quick Assist, a remote administration tool, was tracked in September 2025. The campaign uses help desk scams to gain initial access, followed by user group enumeration and the execution of a PowerShell script to download a command and control payload. The attack employs AMSI bypass, encrypted communications, and a web-socket remote access trojan. Multiple Microsoft 365 tenants with IT-related subdomains were used, along with various IPs and domains for C2 infrastructure. The campaign shows similarities to Storm-1811 and PhantomCaptcha activities, suggesting a complex cybercrime ecosystem. The attackers' ultimate goal may be ransomware deployment, although observed attempts were successfully blocked.